Phuong Lam
Joined in 2020
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8 reviews
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0 articles
0 awards
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38 Smith St, Collingwood, VIC 3066, Melbourne, VIC, 3066, AU

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Phuong has been at the front line of both domestic and commercial financial and insurance products for over 10 years.  Phuong has taken on home and contents and vehicle insurance and she's enjoying getting to know our clients and the team. Phuong has a strong commitment to customer service, ensuring clients receive the right support, information and cover. When Phuong is not getting you the best products in vehicle, home and contents she's learning about different cultures, planning travel and trying new foods. With her Vietnamese background and good grasp of Vietnamese language you can talk the right cover for you or the best Banh Mi.

Location Melbourne
Languages Spoken Vietnamese
AFSL 235409
ABN 22006299298

Reviews

(8 reviews)
5
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Average rating

Reviews

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    Image Description Concetta Umbrella
    22 hours ago

    Very professional. I definitely recommend Phuong Lam. She has been amazing at finding the best coverage for me. Even after having my car stolen she handled all the correspondence with the insurance company and for that l am so appreciative.

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    Image Description Sara
    3 days ago

    Our garage was robbed and Phuong provided amazing service, extremely helpful and responsive always calm and helped us achieve a result we were happy with. We are extremely happy to have her as our account manager.

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    Image Description Len & Robyn Ketelaar
    2 months ago

    Phuong took over our difficult case midway thru. Our home was robbed and there was extensive damage. Due to Phuongs persistence we were able to achieve a result that we were happy with. Phuong was easy to deal with always ...

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    Image Description Nick Cutinelli
    3 months ago

    Every time I contacted Phuong in relation to a possible claim or just an insurance query she responded with the most pleasant and helpful manner going beyond what was required . I have been in the customer service industry ...

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    Image Description Kevin Goh
    11 months ago

    Phuong has helped me with every time I needed any assistance with a claim or getting insurance cover. Phuong is lovely to deal with. She is very supportive and a great help.

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    Image Description Anastasia Slipper
    1 year ago

    Phuong has helped us with a couple of claims now, and has always been quick to respond and very helpful. We're very grateful for her support.

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    Image Description Rose Pappalardo
    1 year ago

    Phoung recently helped us with a claim for our freezer. This is the second time I have dealt with her and again she didn't disappoint. Very professional, quick to respond and understanding person. Our claim was settled ...

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    Image Description Anne Poulsen
    1 year ago

    Phuong helped me with a recent claim for water damage to floorboards. It was a difficult and complicated claim. Phuong was calm, professional and extremely helpful at all times. She persisted in seeking the best outcome despite ...

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