Alishia was a pleasure to work with, great on the phone and extremely knowledgable on policies. In fact, this is the reason brokers exist --I could not find a single insurance company, despite hours and hours of searching, with a policy that did what I wanted. Alishia had one in mind within a minute of speaking with me, and not long after, I was covered. Outstanding.

I sent enquiries to around 6 or more different insurance brokers to see if it was possible to take out a very small and very niche insurance coverage which is unique to my situation (to be honest, I wasn't confident anyone would be able to help, but I wanted to make sure of it). Out of all the brokers I contacted, the account manager Meghann at Crucial was the only one to reply to me and tell me that they wish they could assist but are unable to at this time but did some research to steer me in the right direction towards someone that may be able to help. Kind gestures like this definitely go a long way and I'd definitely recommend Crucial Insurance. I will be using them next time thats for sure. Cheers!

Crucial are always quick to respond to any correspondence and very friendly.

The team go over and above, our business recently had difficulties with an insurance claim through another provider and we had a very positive outcome thanks to the excellent advice and support provided by Crucial Insurance. Would very highly recommend!

Wow such amazing service from Alishia... She just went out of her way to make sure i was happy. Saved me soooo much time. I am a very happy customer. Ive even decided to hopefully transfer my 5 other insurances over to her.

Tony and the team at Crucial Insurance provided us with great insight in to what insurance was (and wasn't) necessary for our business which gives us greater confidence and the ability to focus on what we do best.

I always get prompt replies to any questions I have and they have saved me $$$ with my multiple insurances. I would thoroughly recommend them to anyone

Great service and a company that takes the time for find the right solution for the customer.

Thankyou to Tony and the Crucial Team! Tony designed insurance specific to our business needs and made it easy to understand. We have peace of mind knowing that they are there to support us.

Everything about this company is better than any other insurance company switched from wesfarmers to them best move

Excellent quote,

Service and advise is excellent, Tony and the team offer not only this, they are great people.

The service was excellent and the insurance package we received covered all of our requirements.

The Team at Crucial insurance have a very balanced, yet comprehensive approach ensuring solutions to best suit your business.

We have had the pleasure of having Alishia handle all of our insurance needs ranging from household, landlord risk, vehicles etc and she is totally professional in advising and comparing suitable policies and keeping us informed.We would thoroughly recommend Crucial Insurance for anyone looking for insurance coverage. Carol & Ian Young

Thank you so much to the Crucial team. You make the confusing understandable, the complicated easy and the risk minimised! I definately feel safer and able to focus on the business Im in with your support.

The team at Crucial Insurance were professional, thorough and helpful. Tony took the time to compare my existing policies with other competitive insurances on the market. He recommended options that provided me with the coverage I required and were more cost effective. Thanks for the great service.

It's been an absolute pleasure working with Alishia. She clearly prioritises the needs of her clients and always goes above and beyond for them. I highly recommend her!

Alishia is always proactive, professional and super efficient! Thank you Alishia for your continued support, guidance and advice!

Tony is great to work with and highly responsive. I highly recommend his services.

It's always a pleasure working with you, Tony! It's clear that when it comes to insurance, you really care about your clients and that you go above and beyond for them. I highly recommend!

Tony and I have worked together on various projects. He is an incredibly hard-working individual who is punctual, proactive and highly considerate of his clients. He is clearly passionate about insurance and is adept about the ins and outs of the industry. Pleasure working with you, Tony!

There's no other person I would depend on more for insurance advice than Tony. He's a master of his craft and also a great human being who clearly has his clients' best interests at heart. Well done, Tony!

Tony is an absolute professional with a genuine commitment to understanding the unique needs of his clients. His experience, knowledge and expertise provide the security to know we are doing the best by our business and ourselves. Thank you Tony & Crucial Insurance

Tony is a stand out professional who has always had a genuine interest and strong work ethic ensuring we get the best possible insurance solution every time. His innovative approach and critical thinking ability makes him a stand out compared to other brokers. I truly value the relationship, Tony and the Crucial team have become like family over the years.

Tony took the time to understand my company and then tailored the insurance package to suit. The expertise and knowledge that Tony and his team provide, make Crucial insurance a stand out above the rest and a pleasure to do business with

Tony and Team are fantastic to work with, Tony's ability to assess you and/or your business, understanding your risk profile from a insurance insiders point of view is invaluable, spotting risk and ways to protect yourself that you may never have thought of r been exposed to previously. Tony's experience, creative mind and dedication to looking after clients needs is above and beyond 'standard' service, he 'has your back' and the knowledge to protect it.

Tony is a true professional committed to fully understanding and meeting his client’s needs. My needs were very specific, and he and his team went out of their way to place all options in front of me to ensure I chose the solution best suited to me. His passion, superior professional knowledge and experience are the best I have encountered in 30+ years. Thank you Tony, and I look forward to many more years being guided by your advice.

Tony, has helped our company considerably through the sometimes long and detailed intricacies of insurance claims. Tony is extremely knowledgeable, professional and takes time to personalise insurance providing peace of mind. The fact that he cares, i have found is a rare commodity in this field. Highly recommended!

Tony and the team have been great to work with. They have taken the time to really get to know us, our business and our risk profile. They’re very knowledgeable and bring their significant experience to the table in providing us comprehensive advice. They really do care and It’s provided great peace of mind knowing we have the right cover for our needs. Highly recommended.

Tony and his team are excellent, professional and personal operators. They take a very pragmatic approach to their dealings with our insurance needs but when technical knowledge is needed there is not much that Tony hasn't had experience in insuring. I have a sense of ease that Tony and Alisha have our insurance needs covered. I also hear great things from other clients that use Tony.

In the short period of time, we have worked with Tony and the team, they have been very helpfully and have taken the time to get to know Premier People. Highly recommended.

Tony has helped us with all our insurances, saving us time and money. We would happily recommend Crucial Insurance to others.

Tony and the team and Crucial Insurance always take the time to help us understand our risks and what insurance is best for us. We absolutely trust their advice.

Highly recommend Tony and the Crucial Insurance team. They are helpful, professional and always take the time to understand our individual needs. Great service.