Timing is Everything when asking for reviews
What? You’re still not actively asking customers to leave you a review? Let me take a minute and ask you "why?". If the answer is that it’s all too hard, then you are correct. Building customer reviews is hard, takes effort and is 100% worth it.
Did you know, that the timing of your review request is one way to make reviews not only easier to get, but sincere and impactful.
That's why this July we're running the Timing is Everything Reviews Challenge.
Did you know, that the timing of your review request is one way to make reviews not only easier to get, but sincere and impactful.
That's why this July we're running the Timing is Everything Reviews Challenge.
The Power of Customer Reviews
Customer reviews have become an integral part of the modern consumer's decision-making process. Before purchasing a product or service, potential customers often seek out authentic feedback from others who have already experienced what the business offers. Positive reviews can instil trust and confidence, leading to increased sales and customer loyalty. Conversely, negative reviews, left without a reply and response, can have a detrimental impact on your brand's reputation. Therefore, businesses must actively seek and manage customer reviews to harness their potential.
Why customer reviews matter
👉 97% of people read online reviews before making a purchasing decision (Pew Research Center)
👉 84% of people trust online reviews as much as a personal recommendation (BrightLocal)
👉 84% of people trust online reviews as much as a personal recommendation (BrightLocal)
👉 A one-star increase in a business's rating can lead to a 5-9% increase in revenue (Harvard Business School)
👉 Responding to a negative review can increase customer advocacy by 25% (Gartner)
👉 Brokers with reviews on Advisr are seen 25x more than those without
👉 Brokers with reviews on Advisr are seen 25x more than those without
The logic behind the Timing is Everything Reviews Challenge?
The busiest time of the business year, EOFY, has just come to an end. You may not realise, but this is a particularly valuable time for insurance brokers to cement your relationships with your clients.
- Reflect on your recent engagements with clients during the end of the financial year. Do you think you've helped them?
- With your help fresh in mind, it is a uniquely effective time to ask your customers to leave you a review.
- Reviews last for ever, but for a bit of extra fun by receiving a review in July you are eligible to win a JB HI-FI voucher.
Why Timing is Everything
In the dynamic world of business, timing is everything. From delivering exceptional services to engaging with customers, each interaction holds immense potential for success. One crucial aspect that is often overlooked is the timing of asking for customer reviews. Reviews are a powerful tool that can shape your business's reputation and drive growth. Understand the significance of timing when it comes to asking for customer reviews as we launch the Timing is Everything competition for insurance brokers in July. You have the chance to win prizes as you build impactful customer reviews.
Cyber Liability Insurance is designed to help protect you from claims and support your profitability in the event of a cyber breach or attack.
Public Liability insurance is there to provide protection if someone makes a claim against the insured, the business or its employees.
A business insurance pack can provide cover for your business premises and contents, against loss, damage, theft or financial loss from an insured interruption to the business.
In the dynamic world of business, timing is everything. From delivering exceptional services to engaging with customers, each interaction holds immense potential for success. One crucial aspect that is often overlooked is the timing of asking for customer reviews. Reviews are a powerful tool that can shape your business's reputation and drive growth. Understand the significance of timing when it comes to asking for customer reviews as we launch the Timing is Everything competition for insurance brokers in July. You have the chance to win prizes as you build impactful customer reviews.
The Art of Timing
While asking for reviews is essential, the timing of your request can significantly influence the response you receive. It's crucial to choose the right moment, one where you have delivered exceptional value and exceeded customer expectations. Timing your request after a positive experience ensures that customers are more likely to provide feedback that reflects their satisfaction.
If you’ve done a great job during the end of the financial year; when you've successfully addressed your customers' needs, provided prompt and efficient service, and demonstrated genuine care, they are more inclined to reciprocate by leaving positive reviews. Customers might just be waiting to be asked. By waiting until this opportune moment, you increase the chances of receiving reviews that are not only positive but also sincere and impactful.
Introducing the Timing is Everything Competition:
To further incentivise insurance brokers in their pursuit of exceptional service and customer satisfaction, we are thrilled to announce our Timing is Everything Reviews Challenge. During the month of July, insurance brokers have the opportunity to win fantastic JB HIFI vouchers by actively generating customer reviews.
Prize 1: The Top Performer
The insurance broker who generates the most customer reviews on Advisr in July will be rewarded with a well-deserved JB HI FI gift card. This prize recognizes the commitment to excellence and customer-centricity, highlighting the exceptional efforts put forth by the winner. In the case of a tie for "Top Performer" the winner will be chosen at random.
Follow our real time Leaderboard which will showcase the people with the most customer reviews generated during July.
Prize 2: Participate to Win!
We believe in appreciating every insurance broker who actively participates in the Timing is Everything promotion. Therefore, a second prize of a JB HI-FI voucher will be drawn randomly from all insurance brokers who generate at least one verified customer review in July 2023. So every broker, no matter how popular they are, has a fair chance to win.
Why Participate?
By actively seeking customer reviews and participating in the Timing is Everything competition, insurance brokers have the chance to reap numerous benefits. The power of positive reviews cannot be underestimated. You not only attract new customers but also build significant trust and credibility for your business. Your potential clients can see firsthand the outstanding service you have provided to previous customers, making them more inclined to choose your services.
Asking for customer reviews is an art that requires finesse and an understanding of the power of timing. By waiting until you have delivered exceptional service and exceeded customer expectations, you increase the likelihood of receiving genuine and positive reviews that bolster your brand's reputation. Embrace the opportunity to actively seek customer feedback, and participate in our exciting Timing is Everything July competition. Let us celebrate your dedication to exceptional service while offering you a chance to win some great prizes.
Remember, it's all about the right timing, timing is everything — so seize the moment and watch your business soar!
Remember, it's all about the right timing, timing is everything — so seize the moment and watch your business soar!
General Advice Warning: This advice is general and does not take into account your objectives, financial situation or needs. You should consider whether the advice is appropriate for you and your personal circumstances. Before you make any decision about whether to acquire a certain product, you should obtain and read the relevant product disclosure statement.
All information above has been provided by the author.
All information above has been provided by the author.
ADVISR, ABN 17 613 588 266
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