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The Psychology of Risk: Why We Avoid Insurance & Why Brokers Help
Why Our Minds Dodge Risks
- ‘I’ll Be Fine’ Mindset: One way or another, we all reckon we’re untouchable. For example, you might be thinking that you will never crash your car as you cruise down the highway. However, keep in mind that life doesn’t send warnings.
- Sticking with What’s Familiar: Change may be scary for you so you keep that outdated insurance policy. Or you don’t get any coverage at all. But keep a close eye on your surroundings. Your business may now have twice as many employees, or your once flood-free area is no more.
- Loss Aversion: Paying for premiums feels like money down the drain, so you obsess over that cost more than the potential disaster of, say, a burst pipe flooding your shop or a fire damaging your cafe.
These biases are not simply harmless; they create serious gaps in your protection. Unfortunately, underinsurance is fairly common in Australia. According to the Australian Securities and Investments Commission (ASIC), about 80% of homeowners are underinsured for rebuilding costs and other important coverages.
Marel Pencev
How Brokers Rewire Risk Thinking
- Showing What’s at Stake: Insurance brokers spell out real risks for you. For example, a retailer might not see that a simple slip-and-fall incident can lead to a $50,000 liability claim. What insurance brokers do is to make those ‘what ifs’ crystal clear.
- Simplifying Jargons: Have you ever tried reading an insurance policy and felt like it’s in foreign language? Insurance brokers make sure it’s not a headache for you. They explain terms, such as ‘indemnity’, in simple, plain English so you don’t get confused.
- Making Policies Suitable to You: Let’s be real, insurance policies are not one-size-fits-all. Whatever your industry and whether you’re a tradie or a landlord, insurance brokers, tailor coverage that fits you so you don’t have to pay for unnecessary add-ons.
Imagine you own a small business and thought business interruption coverage was too much. An insurance broker then explained how a flood can damage your equipment and halt your business for months. After the flood, your coverage saved your business from downfall.
The Reward of Facing Risks
- Saves You Time: Insurance brokers will get you the best policies. So, you don’t have to wade through fine print.
- Gets You Better Terms: They negotiate with insurers to get you the best deal at a better price, often saving you money and making your coverage solid.
- Claims Support: If disaster strikes, brokers are your advocate. They handle the needed paperwork and fight for your payout. So, you can focus on getting back on track.
We take this up a notch with a client-first approach. It’s not just about policies and coverage, but it’s about making you feel understood and protected. With us, insurance stops feeling like a chore.
Marel Pencev
Cut Through Your Risks with An Insurance Broker
It’s human nature to avoid thinking about worst-case scenarios. We convince ourselves that nothing bad will happen or that insurance is too complex to bother with. But that’s exactly why we end up vulnerable. That’s where we come in to flip the script.
All information above has been provided by the author.
Marel Pencev, Tank Insurance, ABN 22 652 716 964, AFSL 478959
This article originally appeared on The Psychology of Risk: Why We Avoid Insurance & Why Brokers Help and has been published here with permission.