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Testimonial - Vibration Damage to Home

Home Insurance Contents Insurance Property Insurance

On the 23rd of July 2020, our property suffered significant vibration damage to various internal and external walls and floors. The damage was caused by third party contractors who were completing extensive excavation works behind our property.

After only moving into the house 6 months prior, we were concerned with how much damage was caused and how our insurance was going to respond to this event.

Josh and the team at Hunter Broking were outstanding with their guidance and claims management. Josh wasn't happy with the first engineers report so requested the insurer appoint a second engineer for a more detailed assessment. After reviewing all damaged areas of the property, our insurance company offered a settlement that was excluding some particular areas of the home. The engineer's assessment ruled some cracks may have been caused by other contributing factors.

Josh successfully negotiated on our behalf, referring the bathroom damage component to the internal dispute resolution team with supporting information. The bathroom damage decision was overturned, enhancing our cash settlement by close to $9,000.

David and I highly recommend Josh and the team at Hunter Broking Group, we are so glad to have been supported throughout the entirety of our claim.

Courtney

insurance claim

General Advice Warning: This advice is general and does not take into account your objectives, financial situation or needs. You should consider whether the advice is appropriate for you and your personal circumstances. Before you make any decision about whether to acquire a certain product, you should obtain and read the relevant product disclosure statement.

All information above has been provided by the author.

Josh Ryan, Hunter Broking Group, ABN 97 622 090 715, AFSL 344648

This article originally appeared on Hunter Broking Website and has been published here with permission.