Account Manager / Internal Broker

Stellar Insurance Brokers

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Closing date: Mar 16th 2023

Job Description

Posted 1 year ago

We are looking for someone with a positive, can-do attitude who is passionate about insurance and helping our clients.

About Us:

Stellar Insurance Brokers is a family owned and run Award-winning brokerage based at Yeerongpilly in Brisbane. We are a Corporate Authorised Representative of Aviso Select and are part of the Steadfast network. Family is the heart of everything we do and run our own in-house Crèche for the children / grandchildren of our staff which is paid by the business.

We live and breathe our Corporate Values of Passion, Leadership, Authenticity, Innovation, Teamwork, Excellence and Respect and hold each team member accountable to these. We provide an exceptional high level of service to our clients and prospects, and have a reputation of maintaining a high level of professionalism at all times.

We are a commercial general insurance broker with a broad range of clients across many different industries. We love to work with clients who value our expertise and understand the value we bring to their business.

About You / What we are Looking For:

As our team is quite small, it is important to us to find an individual who compliments our team and fits into our culture. Our work environment is fast-paced, and our proven customer service skills have resulted in our clients having high expectations which we deliver on time and time again. You will need to have a high level of attention to detail, excellent communication skills, ability to build rapport quickly, and deliver on your promises.

As this is an Account Manager position, you will be required to have your Tier 1 qualifications (minimum) and experience in a similar role, or suit someone previously in a Support role looking to advance their career to the next step. You will need to be technically sound and have a good understanding of the various insurers’ products in the market. You will need to be able to manage your own workload and work autonomously while also working in a collaborative team environment.

As part of the role, you will be required to give Risk Management advice to our clients so a sound knowledge of most industries, or willingness to obtain, is also required.

The Role:

This role will include servicing an existing portfolio with the opportunity to be involved in networking and new business growth. The composition of the portfolio will depend on the successful applicant’s experience and drive, with remuneration negotiable on this basis.

The role will require you to manage your own workflow and complete all steps of the policy transaction. Limited support may be provided, but will require you to have the experience and capability to manage the portfolio without this. The role will include:

Reviewing policies and covers with clients and prospects
Raising accurate quotes on Steadfast Client Trading Platform (SCTP), insurer platforms and Sunrise
Negotiate covers with insurers and underwriters
Presenting market results to clients with recommendations and Risk Management advice to seek feedback, answer questions and obtain instructions
Processing and preparation of documentation to send to the client

We operate on Insight and OfficeTech so experience in these programs will be desirable but not essential.

Applying

Some of perks that come with working for us are:

Onsite crèche for childcare
Above award superannuation contribution
Annual leave day on your birthday
Income Protection and Disability cover as a multiple of your salary
Annual voucher of your choice to support your mental wellbeing
Quarterly bonuses of one week’s salary on offer based on achievement of team budgets
Hybrid work environment

If you are interested in applying for this position, please forward a copy of your CV to Kirsty Dowell by clicking the 'Apply Now' button. If you have any questions or wish to have a confidential discussion, please phone Kirsty on 0432 035 632.