Insurance Broker

MGA Insurance Group

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Closing date: May 31st 2023

Job Description

Posted 1 year ago

We are looking for an individual to join an exceptionally high performing Team.

About the Business:

MGA Insurance Group Darwin is a locally owned and operated general insurance brokerage. We are a Team of six Territorians with significant experience across all facets of the insurance industry. We are part of the MGA Insurance Group which is one of the top 10 insurance brokerages in Australia with 38 offices throughout the country.

At MGA Darwin we have an in-depth knowledge of the unique insurance needs of the Top End and understand that claims outcomes are invariably tied to the quality of the insurance product. We pride ourselves on the long-term relationships we build with our customers, insurers and loss adjusters which enables us to provide peace of mind and protection at the best value.

As insurance brokers we provide a number of services to not only identify insurable risks, but to also mitigate and manage them, and if the worst happens - to manage claims to the highest service levels.

About the Role:

You will be working in a Team that is family orientated with a focus on providing tailored service to our customers with key duties being;

Process, quote, negotiate and advise on Strata Insurance Covers as new business, existing renewals and alterations
Strata Claims management, administration and mitigation strategies
Building and fostering strong, long-term customer relationships through face to face interactions
Internal and external communication to a wide network of Insurance professionals and stakeholders working closely with strata managers and self-managed body corporates, insurers, assessors and trades

The role is full time but permanent part time can also be discussed for the right candidate. Working from home is not available.

We are constantly looking at ways to improve our customer relationships and their insurance experience through technology and efficient delivery methods, to ensure we remain at the forefront of the strata insurance market which drives our business internally, as well as externally.

Benefits:

Attractive salary and bonus structure commensurate with experience and performance
A sustainable work/life balance
Great environment to learn from experienced insurance professionals from varying backgrounds
Career opportunities to develop into all classes of general insurance

We'd like to learn more about you and how your history and experiences could benefit our customers and organisation, with a focus on how your personal values influence your customer service

If this sounds like an environment where you can see yourself achieving your personal best, then we would love to hear from you. Please click 'Apply Now' to send your Covering Letter and Resume.

Please be advised applicants may be required to undertake multiple interviews with the successful candidate required to be fully vaccinated against COVID-19 and undertake a police check prior to being employed.

Applications close Friday 5th May 2023.

Critical Skills and Experience:

Tier 1 Broking qualification
Minimum five years’ experience in the insurance industry
Basic knowledge of retail and/or SME commercial Insurance products
A strong customer focus and the ability to create rapport with customers
Ability to work effectively within a Team that is focussed on innovation
Ability to thrive in an environment of rapid change
Excellent written and verbal communication skills
You will be required to be versatile, prioritise well and adapt to constant change easily and readily
Sound knowledge of claims management processes