Job Description

Posted 1 month ago

As one of the appointed distributors for the Home Warranty product across Australia, we are looking for a client focussed professional to join our team!

Master Builders Insurance Brokers (MBIB) is a rapidly growing national insurance broker specialising in the building and construction industry.  With a proven history of developing quality insurance professionals, we aim to create an environment where our people feel respected and engaged with the business, and where they are rewarded for outstanding work.  

Reporting to the Vic Home Warranty Team Leader, this role will see you:

  • Manage the eligibility and associated processes for clients in Victoria, WA, SA, NSW and ACT,
  • Work with clients to establish and grow their businesses,
  • Develop and initiate new business opportunities for the Home Warranty business and in conjunction with the respective general teams in each state,
  • Provide technical expertise to clients and junior staff,
  • Liaise with government agencies and underwriters of the Home Warranty product,
  • Representing MBIB at various building and construction forums,
  • Provide internal and external training to staff, clients, accountants and other industry participants surrounding MBIB products and services.


You will ideally bring:
  • Strong experience in a customer facing insurance or financial role (eg Insolvency, Trade Credit, Surety),
  • Tertiary qualifications in accounting or finance and/or Tier 2 Broking compliance (or willing to obtain),
  • Demonstrated understanding of Home Warranty underwriting principles
  • Demonstrated ability to develop and maintain relationships with key business leaders such as CEOs, CFOs and Accountants,
  • A foundation level understanding of company structures and financial management,
  • An ability to capitalise on business opportunities,
  • An innate desire to meet and exceed expectations.


As this position holds duties that require the successful candidate to attend the office, you will need to be willing and able to demonstrate evidence of being double dosed with an approved Covid-19 vaccination.

The successful applicant must demonstrate their eligibility to work in Australia, and will be required to undergo a National Police Record Check.

Only those candidates shortlisted for interviews will be contacted.

No unsolicited agency referrals will be accepted.


Employer questions

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?
  • Do you have customer service experience?
  • How many years' experience do you have in the insurance industry?
  • Have you completed a qualification in insurance broking?

Job Summary