Posted 2 years ago

We are seeking a qualified and knowledgeable broker assistant for our broking firm in Bowral. You will be supporting one of our senior insurance brokers who provide advice to a diverse range of SME and middle-market commercial clients in the Southern Highlands region.

About this role

• Be committed to providing all customers with an outstanding experience
• Be able to work co-operatively in the support of the account executive and also independently when required
• Manage a high volume of customer enquiries, including telephone calls and emails regarding amendments, renewals, payments and cancellations
• Managing the debtor process
• Claims lodgement and management assistance to account manager
• Build upon existing customer relationships to retain business and explore further potential
• Participate in additional training, continuing to develop your existing skills and knowledge base

What are we looking for?

• Full-time position
• Tier 1 Insurance Broking Qualification
• Excellent communication skills both written and verbal
• Have strong attention to detail and multi-tasking skills
• Positive attitude and willingness to learn

Why Macey Insurance Brokers?

We have been providing expert advice and management in general broking services for over 40 years. Our head office is located in Nowra with an office in Bowral, Camden and Kiama. We require a Broker Assistant to join the team in Bowral and become part of the Macey family where we pride ourselves on a level of camaraderie and employee commitment as well as our remarkable level of service offered to our clients.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your Covid-19 vaccination status?