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Closing date: Aug 19th 2023
Job Description
Posted 1 year ago
Grace Insurance is currently looking for a broker based in Joondalup.
About the business
The company is growing quickly through both Merger and Acquisition initiatives as well as client referrals for excellent service and expertise. Ranked as one of the fastest growing brokers in CBN.
You will join an exceptional vibrant team who aims to always impress our customers through performance and results. The insurance broker role is available at our Head Office in Joondalup, Western Australia.
About You
We have a broking position available, and we are looking for candidates with the following attributes.
• Results driven
• "Can-Do" attitude
• Relationship development
• Ability to work under pressure in a fast-paced environment
• Strong attention to detail is critical
• Strong Communication skills both written and verbal
• Strong organisational and time management skills
• Team player
• Knowledge of the Sunrise & SVU Platforms is essential
Insight would be an advantage.
Insight would be an advantage.
Education Requirements
- Tier 1 and all relevant qualifications in insurance
- Diploma in Insurance Broking (preferred)
- Minimum 4 years insurance experience in a Broking role essential.
The Role
You will be required to provide effective, efficient, compliant processing of all client business within the team. Portfolio of clients to manage will be provided. Key function would be to maintain and naturally grow the portfolio.
Responsibilities
- Ensure customer service is provided at a very high level. Specifically providing timely service of client requests and ensuring that all administration tasks are completed in an accurate manner. Overall ensuring each interaction with clients is a positive experience.
- Lodge and manage claims from beginning to end.
- Maintain claim files and ensure that the required level of service is of the highest standard.
- Maintain close relationships with clients, underwriters, and other stakeholders
- Negotiate with Insurers to achieve the best outcomes for client’s insurance program and claims.
- Writing new business from own leads as well as from referrals provided.
Processing
- Processing and document issuance of new business, renewals, cancellations, and endorsements ensuring all interactions are performed in an efficient & effective manner adhering to the required processes for each transaction types.
- Respond to enquiries/requests from clients within agreed service standards.
Our Company & Culture
- Great location in the heart of Joondalup
- Free parking
- Opportunity to contribute to real growth and success
- Supportive, teaching environment
- Professional development and career progression opportunities
- Involvement in a diverse portfolio of Retail, SME & Domestic clients