Posted 1 year ago
If you love delighting clients and exceeding their expectations and have exceptional attention to detail, then this is your opportunity to build a career where you can shine!
- Strong career path & potential
- Training, development & mentoring
- Great team culture with lots of opportunities
- Assist your brokers with the renewal and adjustments to their portfolio of insurance policies, with excellent attention to detail and organisational skills – preparing insurance documentation for our clients, following-up information and forms and assisting with insurance renewals and filing documentation
- Maintain our reputation for exceptional customer service by providing accurate responses to all client enquiries and ensuring each interaction with clients is a positive experience.
- Lodging claims support and helping manage those efficiently
- Communicate with clients, insurers and other stakeholders via email and phone
- Following up client payments
- Develop your understanding of the insurance broking industry by assisting your brokers with a huge range of clients across risks and industries, with a view to progressing into managing your own client portfolio
- Some experience in insurance - as a broking, claims, underwriting or admin assistant - is an advantage
- Attention to detail and strong accuracy as well as organisational skills
- “Can-Do” attitude, finding solutions rather than problems and able to think on your feet
- Confidence speaking with clients at all levels
- Determined to work hard and learn lots to build your future career in insurance
- Relevant University degree preferred, but not essential
- Kick start your broking career by being taught the skills you need to succeed
- Great Culture - Be part of a Professional and Friendly Team – this year’s finalist for Brokerage of the Year, Broker of the Year and Best Customer Service.
- Career Opportunities - now that we've found you, we want to work with you for the long haul. That means working with you to plan your career out into the future and giving you opportunities for growth and development.
- Team Building - regular team building lunches, awards nights and activities, because the team that plays together, stays together!
- Bonus Birthday Leave - Take the day off and have fun! You'll receive a bonus day's leave for your birthday.
- Personal Cyber Policy - you'll receive a personal cyber policy that covers you and your family at home against any cyber risks (and that's never been more important, right?)
- Professional Development - Personalised twice-annual performance and development planning sessions, focussed on building your skills and career.
If you put in the hard work necessary to succeed in this role, you’ll find yourself part of a fun, supportive team, with opportunities to develop your career in the future.