Job Description

Posted 10 months ago

If you love delighting clients and exceeding their expectations and have exceptional attention to detail, then this is your opportunity to build a career where you can shine!

  • Strong career path & potential
  • Training, development & mentoring
  • Great team culture with lots of opportunities

Bell Partners Insurance, based at King Street Wharf, is seeking a broker assistant to support the Managing Director and another broker. Part of an award-winning team, this role is integral to the success of the insurance business and is an amazing opportunity to learn take your insurance career to the next step…

Watch the video below to see what it’s like working with us…

We’ll teach you what you need to build your career as long as you have the right attitude and willingness to learn – but you must be driven by customer satisfaction, enjoy a dynamic and fast-paced environment and determined to succeed in a high performance culture!
 
The Job
  • Assist your brokers with the renewal and adjustments to their portfolio of insurance policies, with excellent attention to detail and organisational skills – preparing insurance documentation for our clients, following-up information and forms and assisting with insurance renewals and filing documentation
  • Maintain our reputation for exceptional customer service by providing accurate responses to all client enquiries and ensuring each interaction with clients is a positive experience.
  • Lodging claims support and helping manage those efficiently
  • Communicate with clients, insurers and other stakeholders via email and phone 
  • Following up client payments
  • Develop your understanding of the insurance broking industry by assisting your brokers with a huge range of clients across risks and industries, with a view to progressing into managing your own client portfolio
     
What you need to succeed
  • Some experience in insurance - as a broking, claims, underwriting or admin assistant - is an advantage
  • Attention to detail and strong accuracy as well as organisational skills
  • “Can-Do” attitude, finding solutions rather than problems and able to think on your feet
  • Confidence speaking with clients at all levels
  • Determined to work hard and learn lots to build your future career in insurance
  • Relevant University degree preferred, but not essential
 
What’s in it for you?
  • Kick start your broking career by being taught the skills you need to succeed
  • Great Culture - Be part of a Professional and Friendly Team – this year’s finalist for Brokerage of the Year, Broker of the Year and Best Customer Service.
  • Career Opportunities - now that we've found you, we want to work with you for the long haul. That means working with you to plan your career out into the future and giving you opportunities for growth and development.
  • Team Building - regular team building lunches, awards nights and activities, because the team that plays together, stays together!
  • Bonus Birthday Leave - Take the day off and have fun! You'll receive a bonus day's leave for your birthday.
  • Personal Cyber Policy - you'll receive a personal cyber policy that covers you and your family at home against any cyber risks (and that's never been more important, right?)
  • Professional Development - Personalised twice-annual performance and development planning sessions, focussed on building your skills and career.
 
You’ll get the best of both worlds: a small insurance team where you can make a real impact and feel part of the team, but part of a larger office where you can work with lots of diverse people, have access to training, conferences etc and lots of social activities.

If you put in the hard work necessary to succeed in this role, you’ll find yourself part of a fun, supportive team, with opportunities to develop your career in the future.
 
** Please note you must be currently based in Australia and have the valid right to work in Australia. Please do not apply if you are seeking visa sponsorship **

Job Summary

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