Job Description

Posted 7 months ago

We are seeking an Account Manager to oversee a large portfolio of commercial clients and lead a small team of experienced broking professionals.

About Us

We are an industry awarded and respected insurance brokerage located in Miranda. Established over 40 years ago, we are proud of our cohesive culture where all team members enjoy a flexible and fun working environment. 

As Brokers, we punch well above our weight!  We have a wide variety of SME clients, large Commercial and Corporate clients.  All team members have the opportunity to learn and develop their skills under the direct guidance of Senior Management.

Life is never dull at SPT!


About the opportunity

This role is geared around client retention, portfolio expansion, and new business development and you will develop and maintain relationships, oversee all insurance matters, reviews client requirements and provide recommendations, ensure renewals are managed from end to end, provide solutions and advice to help clients achieve best outcome, maintain effective relationships with a broad base of insurers, ensure claims are responded to, and lead and coach the team to inspire them to work as a cohesive, responsive unit. 


About you

Utilising your 10+ years in commercial broking and breadth of general insurance knowledge, you are someone who can juggle many priorities at once with a positive response to pressure.  Adept at building connections, you are sincere, empathetic, and authentic. Your ‘secret sauce’ is working with, and through others, to achieve results. 

People warm to you and are inspired by your energy and enthusiasm, and you always deliver on promise. You get to the crux of their needs and take appropriate action to ensure clients get their desired outcome. With high emotional intelligence, you’re persuasive in style and whilst you are results driven, high levels of service are important to you. 

You can pivot your attention and efforts seamlessly and you have the ability to understand, quickly react and motivate others to adapt to the changing organisational environment.  This is a critical key to your success. 


What next?

If this sounds like you and you’re looking to join a small, inclusive, and highly supportive team in South Sydney, please send us your CV and a cover letter (if you wish).

As part of our recruitment process we use a clever behavioural assessment tool to discover your preferred working style.

Click the link here:

Once you have completed these steps, contact will be made with you.


Employer questions

Your application will include the following questions:

  • How many years' experience do you have in a client services / account management role?
  • Which of the following Microsoft Office products are you experienced with?
  • How many years of people management experience do you have?

Job Summary