Assistant Account Executive - General Insurance Broking

allinsure

(32 reviews)

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Closing date: Dec 28th 2022

Job Description

Posted 2 years ago

We’re looking for a customer service superstar to join our dynamic and dedicated team!

Assistant Account Executives are the backbone of our team and play a crucial role in ensuring that our clients receive the best service and advice possible. By working closely with our Account Executives/Advisers, you will help deliver an excellent overall client experience, develop relationships and manage all aspects of portfolio administration.

This role provides an opportunity to get into an area of our industry that is focused on helping people protect their assets and supporting them at the time of a loss. Our industry provides incredible opportunities for growth and development, and you get the opportunity to work with clients from all backgrounds across a very wide range of industries.

WHO ARE WE?

allinsure is an award-winning general insurance practice specialising in commercial insurance and risk management. Since 2007, we have focussed on making general insurance clearer and easier to understand for Australian business owners.

As insurance advisers, our job is to represent the client, understand their business, identify risks and help them put tools and programs in place to protect their assets, largely through the placement and management of insurance policies via our insurer partners. Most importantly, we provide advice, add real value to their business, and when things go wrong, we support them through every step of the claims process to get them back to where they were before the loss.

We are dedicated to providing exceptional service and advice to our clients, achieving fantastic claims outcomes and strengthening relationships with our insurer partners. We work hard to change the perception of insurance and our fun, collaborative, inclusive and community focused culture is something that we pride ourselves on.

As Canberra’s largest locally owned and operated insurance broking practice, we’re proud to make an impact, partner with businesses that shape our city, and do whatever we can to support the community around us.

THE ROLE

Develop your insurance knowledge by assisting Account Executives with clients of all sizes across a very varied range of industries
Build relationships with clients, insurers and other key business partners
Portfolio Administration: Assist the Account Executives with the daily administration of policies and portfolios including new business, renewals and endorsements. This includes quoting policies with our various insurer partners, acting on client instructions, processing/invoicing, checking policy documentation, liaising with stakeholders and filing/electronic document management.
Assist with the preparation of reports, proposals, and submissions
Assist with quoting and converting new business opportunities
Organise and attend client meetings
Debtor management
Assist with answering phones and responding to general client queries
Help deliver an excellent client experience for our existing and new clients
Receive ongoing mentoring and support from our very experienced team
Ongoing opportunities for growth and development to an Internal Account Executive Role where you will be able to manage your own portfolio of clients if desired

ABOUT YOU

Have a passion for providing outstanding customer service and client relationship management
Previous experience in a customer service role
Excellent organisational skills with an eye for detail – this role relies heavily on being organised and having your admin up to date
Demonstrates initiatives and a willingness to learn
Has the ability to be flexible in a rapidly growing organisation
Previous insurance industry experience is preferred, but absolutely not essential
Strong written and verbal communication skills
A sound level of IT proficiency, including the Microsoft Office suite (Outlook, Word etc.)
A great work ethic and ability to work both independently and as part of a team

THE PERKS

Career development: There is plenty of room to grow in our team and industry – work closely with experienced insurance professionals to increase your knowledge and develop an exciting and rewarding career.
Be rewarded for what you bring to the team: Competitive salary packages/remuneration structures (including access to the Employee Profit Share Incentive), negotiated based on experience and attributes
Hybrid/Flexible working arrangements available
The allinsure culture: Be part of our supportive, collaborative, and positive team culture
An office environment like no other: In early 2023 we’ll be moving to Dairy Road, one of Canberra’s most exciting and progressive precincts. Our purpose-built space will feature some fantastic elements and technology, without feeling like a traditional (and uninspiring) office
Work hard, play hard: We love celebrating our achievements – take part in numerous social events throughout the year including interstate conferences, team days and celebratory dinners just to name a few.
Ongoing personalised training and development plans: Our people are our greatest asset, so we invest in developing our team through professional and hands-on experience, ensuring our clients receive the best service, advice and claims support possible. All staff receive personalised development plans based on their specific needs and career goals.
Access to Wellbeing and Employee Assistance Programs
Support your community: Attend numerous charity events and paid volunteer days available as part of our Community Engagement Program

ARE YOU ALL IN?

Discover the allinsure difference. If you’re ready to kickstart your insurance career and think that the allinsure life could be a great fit for you, submit your resume today.

*Please note that only suitable applicants will be contacted