Posted 2 years ago

Interested in an exciting career in the insurance industry? If so, this could be the role for you! We are looking for a motivated, organised and detail orientated individual.

We are an Innovative Leader in our industry, with professional Qualified Brokers who provide Comprehensive Insurance Services to our clients.

You will be responsible for;

• Assisting in the management and service of an existing portfolio of clients
• Completing customer sales enquiries and preparation of quotes
• Providing customer service (telephone, email, fax, mail) to clients, prospective clients, Underwriters and associated industry organisations
• Maintaining professional relationships with Insurers / Underwriters for the provision of financial services to clients
• Providing necessary claims assistance and services to ensure the client is satisfied with the handling of the claim
• Accurate file management meeting compliance requirements

Technical Requirements:

• Proven experience in a similar role in a General Insurance/Broking preferred
• Technical proficiency in policy coverage and reviews
• Strong attention to detail
• Exceptional time management skills
• Competency in MS Word, Excel and Outlook with CBS an advantage
• Insurance Qualification would be advantageous but not a pre-requisite

The successful Applicant will demonstrate: 

• Commitment to a career in General Insurance
• Proven experience in managing client and business relationships
• Proven experience in providing administrative assistance in the workplace
• Excellent interpersonal, oral and written communication skills
• Personal presentation appropriate for a professional services environment
• Commitment to an AFS environment and structure

Ideally the successful applicant will have a desire to embrace our Values of Trust, integrity, Courage whilst being Visionary with an enthusiasm for Community – that is to engage in, be involved in and support where we work and live.

In return we offer a workplace with team participation and support, a professional working environment and ongoing education and training. We also offer up to 2 days a week working from home flexibility, a strong health and wellbeing program, and many social activities throughout the year. 

Take control of your career and apply today!

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have in the insurance industry?
• Have you completed a RG146 insurance broking accreditation?
• Do you have customer service experience in the insurance industry?
• Which of the following statements best describes your Covid-19 vaccination status?