Job Description

Posted 2 months ago

Interested in an exciting career in the insurance industry? If so, this could be the role for you! We are looking for a motivated, organised and detail orientated individual.

We are an Innovative Leader in our industry, with professional Qualified Brokers who provide Comprehensive Insurance Services to our clients.


You will be responsible for;
  • Assisting in the management and service of an existing portfolio of clients
  • Completing customer sales enquiries and preparation of quotes
  • Providing customer service (telephone, email, fax, mail) to clients, prospective clients, Underwriters and associated industry organisations
  • Maintaining professional relationships with Insurers / Underwriters for the provision of financial services to clients
  • Providing necessary claims assistance and services to ensure the client is satisfied with the handling of the claim
  • Accurate file management meeting compliance requirements


Technical Requirements:
  • Proven experience in a similar role in a General Insurance/Broking preferred
  • Technical proficiency in policy coverage and reviews
  • Strong attention to detail
  • Exceptional time management skills
  • Competency in MS Word, Excel and Outlook with CBS an advantage
  • Insurance Qualification would be advantageous but not a pre-requisite


The successful Applicant will demonstrate: 
  • Commitment to a career in General Insurance
  • Proven experience in managing client and business relationships
  • Proven experience in providing administrative assistance in the workplace
  • Excellent interpersonal, oral and written communication skills
  • Personal presentation appropriate for a professional services environment
  • Commitment to an AFS environment and structure


Ideally the successful applicant will have a desire to embrace our Values of Trust, integrity, Courage whilst being Visionary with an enthusiasm for Community – that is to engage in, be involved in and support where we work and live.

In return we offer a workplace with team participation and support, a professional working environment and ongoing education and training. We also offer up to 2 days a week working from home flexibility, a strong health and wellbeing program, and many social activities throughout the year. 

Take control of your career and apply today!


Employer questions

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have in the insurance industry?
  • Have you completed a RG146 insurance broking accreditation?
  • Do you have customer service experience in the insurance industry?
  • Which of the following statements best describes your Covid-19 vaccination status?

Job Summary