While every broker in the world will talk about their "personal touch", David let's his results do the speaking for him. Selling insurance is easy, but it's the ability to really take care of clients in their time of need, that has seen David recognised across the industry as an elite provider. David's clients have been with him for years (most spanning decades), and his credo is simple: I'll only provide to my clients, insurances that I would present to my own family. And when it comes to claims, navigating the complexity of those 5000-word documents is David's real strength. His 6th sense ability navigates a path through the maze, To get claims covered for his clients, that other brokers could simply never find. Exceeding client expectations in their hour of need means clients stay with him forever. When clients are blown away by the service, they refer their friends and family, and it is this focus that has seen David listed in the top 10 brokers in the country 5 years in a row, and has him set benchmarks across the industry that sees other brokers re-writing their own systems to stay on top of the industry trends he is setting.