Meet Brett Thiedeman
Brett Thiedeman is an insurance broker from Thiedeman Insurance Solutions based in Melbourne. We've interviewed Brett to share some of what he loves about working in the insurance industry, his thoughts on where the industry is going
What do you love about being an insurance broker and an insurance expert?
I get to help people. I have a passion to help others every single day. Taking the time to help other people is one of the greatest joys in life. It helps me connect deeper with those I help and humanity in general.
What insurance lines are your core areas of expertise? Core areas you service?
Professional Indemnity, Cyber Insurance, Business Insurance, Motor Insurance, Home & Landlords Insurance.
What is the most unusual request you've had or heard about?
Not a request of me but one I heard of. A good moustache is a thing of beauty, and apparently, it can be very valuable as well. Cricket player Merv Hughes insured his moustache for a remarkable $370,000.
What makes an ideal client? Why?
1) When customers know that they are getting value and that your services are worth what you charge. They pay your price without an argument or long negotiation.
2) They listen to what you say and act on it. That feels great.
3) I genuinely enjoy working with them.
When have you gone above and beyond for a client?
Assisting a person to lodge a claim with the Financial Ombudsman after their claim was denied.
They were not a client & I did not receive any fee for my service.
Why should someone consider using an Insurance Broker?
A broker can help you navigate the insurance market to help you get .the right cover, at a competitive price.
An insurance broker works for you - not the insurance company. This means someone is helping you through the claims process when you need to claim - making the whole claims process easier.
What areas of insurance should people be aware of over the next 12 mths?
New Australian privacy laws came into force on February 22 this year.
You may be left scrambling if you haven't locked down personal information and developed a response plan to deal with privacy breaches.
In the event of a serious data breach, cyber liability insurance may provide financial protection for your business. Policies can cover losses arising from hacking, data theft or accidental loss of client information, including the costs associated with cyber response and business interruption
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